Hosting Solutions

UFIT sponsors a number of hosting services that are designed to help UF organizations meet their computing needs without losing focus on their core missions. All of these services leverage UFIT's private cloud to make enterprise-class computing, storage, and/or application environments available to UF colleges, departments, and other official entities for purposes of conducting official UF business.

These services can generally be grouped into one of two categories: Infrastructure Hosting or Managed Web and Database Hosting.

Service Level Expectations (SLEs)

Service Level Expectations are set forth in the UFIT Hosting Services SLE Document. This document lays out the following:

  • Service descriptions for Infrastructure Hosting and Platform (Web/DB) Hosting offerings
  • Roles and Responsibilities
  • Maintenance
  • Service Requests
  • Incident Management
  • Service Dependencies
  • Service-specific Terms

Service Requests and Incident Reporting

For all requests or problem reports we ask that you use UFIT's ticketing system at: https://my.it.ufl.edu

For questions not related to work requests or incident reports we welcome you to email us at ufit-hosting-l@lists.ufl.edu

Infrastructure Hosting

Virtual Machine Hosting

Unit Monthly Unit Price Provides Use Case
VM Memory Unit $8 2G / unit Every VM needs at least 1 unit
Gold VM Disk Unit $15
  • 80G
  • Fastest: 40 IOPS
  • Best base system disk
  • High I/O requirements, like databases
Silver VM Disk Unit $20
  • 250G
  • Faster: 10 IOPS
  • OK for most system disks
  • Best value
  • Larger storage needs w/ avg I/O
Bronze VM Disk Unit $15
  • 250G
  • Fast: 6.6 IOPS
  • OK for systems w/ low I/O
  • Best price per Gig

Virtual Machine Backup

Unit Monthly Unit Price Provides Use Case
Backup Job $5 Whole VM Backup Disaster Recovery for VM
Backup Job Storage $0.03/GB
  • Replicated Offsite
  • Deduplicated and compressed per Job

File Server Hosting

Unit Monthly Unit Price Provides Use Case
All levels of file server hosting include:
  • Highly-available NAS appliance(s)
  • Customer configurable file-level snapshotting
  • CIFS or NFS access
  • Access control via UFAD
  • No TSM backup (change from old service)
Performance Tier $10 / 250GB
  • 1 local copy, can be replicated to Performance Tier locally or remotely
Best for:
  • High value data
  • Office collaboration documents
  • Web design and image editor files
  • Fast access, many reads and writes
Archive Tier $10 / 1000GB
  • 1 local copy, can be replicated to Archive Tier locally
Best for:
  • Archiving
  • Digital preservation
  • Media Storage
  • Occasional access, low performance data sets
Remote recovery $3 / 250GB
  • This is an add-on feature for the "Performance Tier" offering.
  • 1 remote copy for disaster recovery
  • Replicated from a local copy in the "Performance Tier"
Best for:
  • Off-campus copies for business-critical documents and disaster recovery systems

Managed Web and Database Hosting

Managed Web and DB Hosting offerings provide varying levels of software management in addition to compute and storage resources. While the Linux and Windows managed platforms are presented seperately it is possible to mix and match services from either platform. For example you could have an IIS website that uses a MySQL database. Additionally, if you have a simple website you may not need the accompanying database, or you may just need a database without a website- all services are offered independently and open to recombination. Pick what you need and we'll work with you.

Managed Linux Platform Hosting

This platform leverages open-source technologies built on Red Hat Enterprise Linux to provide an enterprise-class environment for your web applications. UFIT manages all aspects of load-balancing, high-availability, capacity scale-out, back-ups, and disaster recovery so that your IT staff can focus on the content and functionality of your web apps.

The core technologies in UFIT's Linux-based application environment are the Apache webserver and MySQL database server.

Unit Monthly Unit Price Provides
Apache Web Hosting $5
  • 20G storage for on website's document root
  • Secure CGI environment with:
    • PHP
    • Python
    • Perl
  • Shell access to interactive node
  • Accessible via SSH, SCP, SFTP
  • Job scheduling w/ cron
  • Highly-available, load-balanced active/active web servers
  • Nightly backups with offsite storage
  • Optional: Managed SSL cert w/ dedicated IP
  • Optional: Shibboleth Service Provider configuration
  • Optional: PHP FastCGI for high-traffic websites
  • Apache version contingent upon latest RHEL 5 package
MySQL Database Hosting $10
  • 20G storage from for one names database in shared instance
  • Administrative user with full control of database
  • Additional users as needed
  • Log-based replication to standby DB
  • Nightly backups with offsite storage
  • MySQL version contingent upon latest RHEL 5 package

Managed Windows Platform Hosting

This platform leverages Microsoft technologies built on Windows to provide an enterprise-class environment for your web applications. UFIT manages all aspects of scale-out, high-availability, and disaster recovery so that your IT staff can focus on the content and functionality of your web apps.

The core technologies in UFIT's Windows-based application environment are the IIS webserver and MS-SQL database server.

Unit Monthly Unit Price Provides
IIS Web Hosting $5
  • 20G storage for one website's document root
  • Secure CGI environment including:
    • ASP
    • PHP
    • .NET 4.0
  • Highly-available, load-balanced active/active web servers
  • Nightly backups with offsite storage
  • Optional: Managed SSL cert w/ dedicated IP
  • Optional: Shibboleth Service Provider configuration
  • IIS version 7.5 on Windows Server Enterprise
MS SQL Database Hosting $25
  • 20G disk storage
  • 512M RAM for dedicated DB instance
  • MS SQL high-availability clustering
  • Nightly backups with offsite storage
  • MS SQL Enterprise 2012 running on Windows Server Enterprise